6 pillars to enhancing your customer’s experience

Ensuring your customers have a great experience while interacting with your company or startup can be elusive. Sometimes when a customer has a bad experience with a company they’ll drop them forever, which means less dollars for the company. [youtube]https://youtu.be/ETXqLkNopRA[/youtube] Justin MacDonald, Manager of Customer Experience at Infusionsoft, spoke at AZ Tech Beat’s recent Lunch … Read more

6 secrets to enhancing your customer's experience – Lunch and Learn – March 27

Last month’s AZ Tech Beat Lunch and Learn was all using video to boost your business. The Director of Strategy at WireBuzz Marcus Krieg emphasized to not skimp on quality and said the benefits of a well-produced, strategic video could out-weigh the risk of customers clicking off if the video is just bad. The musts of a … Read more