Ensuring your customers have a great experience while interacting with your company or startup can be elusive. Sometimes when a customer has a bad experience with a company they’ll drop them forever, which means less dollars for the company. [youtube]https://youtu.be/ETXqLkNopRA[/youtube] Justin MacDonald, Manager of Customer Experience at Infusionsoft, spoke at AZ Tech Beat’s recent Lunch … Read more
Austin-based social media and content marketing platform, OutboundEngine, has expanded to Old Town Scottsdale bringing 60 new jobs over the next year. CEO of OutboundEngine Branndon Stewart said he chose Arizona and more specifically Scottsdale because, “Arizona has a friendly business climate and is an easy flight from our headquarters in Austin. As for Scottsdale … Read more
Tempe-based NetSuite services provider TrueCloud announced Monday the appointment of a new vice president of service delivery and operations. Susan Silberisen, previously the chief operating officer at BestIT, will work as to “provide and implement high quality solutions,” to the companies clients, according to TrueCloud. Silberisen has worked for 25 years in corporate management and … Read more
Take a stroll around your house and you’ll probably find that most of your tech devices have a Universal Serial Bus connection. If you’re not familiar with the Universal Serial Bus, it’s also known as the USB. Over the years the USB has gone through a variety of changes from faster speeds to smaller ports, … Read more
Phoenix Children’s Hospital (PCH) announced they will provide tablets geared with an educational-based mobile app to every patient bedside by Fall 2015. While it might be tempting to download Instagram to stay connected, sorry kids, the tablet will house their multilingual Journey Boards app designed to provide information to parents and patients about the “journey” … Read more
At some point in your middle school years you learned about pi or 3.14 and figured this squiggly line with two feet wouldn’t resurface in your adult life but once a year on March 14. Today, as part of the AZ SciTech Festival celebration of Pi Day, the Arizona Museum of Natural History (AzMNH) hosted an event … Read more
With the hot temperatures barreling down on the desert, having ice cream with sprinkles and a cookie delivered to me on a moments notice sounds a lot like heaven. The frozen delight is just one of the many items Postmates, an on-demand delivery service, will bring to you within the hour for a fee. The San Francisco-based … Read more
At the crack of dawn a team of researchers, scientists, founders and engineers check on their passenger, a payload filled with research instruments, one last time before they send it into the stratosphere. World View, a Tucson-based spaceflight company, recently paired up with NASA and completed a high-altitude balloon flight which carried research payloads as … Read more
It’s day two of Phoenix Startup Week and Scottsdale Director of Scottsdale Economic Development Danielle Casey kicked off the day’s events at the DeskHub theater in downtown Scottsdale. The City of Scottsdale is an entrepreneur’s dream, Casey said. Scottsdale is supporting startups and entrepreneurs so they can grow and find top talent through city led … Read more
Photo contribution Thomas Hawthorne Entrepreneurs, investors, government officials and startups filled the room at 111 W. Monroe for the kickoff of the inaugural Phoenix Startup Week. The event is a five-day extravaganza consisting of 130 events spread throughout the Valley with a multitude of speakers, workshops, mentoring and more on entrepreneurial topics such as raising capital, … Read more