Phoenix's Internet Information Technologies appoints new CEO

Internet Information Technologies, dba SMART Service Desk, today announced that its Board of Directors has appointed Thaddeus (“TC”) J Crawford as Chief Executive Officer and member of the Board of Directors effective immediately.
“TC is a proven leader in implementing enterprise information technology with deep expertise in service management. His vision for cloud-based, ITIL compliant solutions is needed by IIT as we initiate our next phase of growth in North America” said Sid Siddiqui, Chief Executive Officer of MazikGlobal and Member of the Board of Directors.
Prior to joining IIT, Crawford spearheaded major strategic initiatives in the service industries with The Washington Post subsidiary Cable One Inc., Insight Enterprises Inc. Direct Alliance/Revana, and FedEx Inc. His service delivery leadership roles have included service transformations in Technology Services, Business Operations as well as Business Development.

SMART service deskTC said. “Our flagship product SMART Service Desk has gained exceptional customer support in some of the most demanding global markets. They have been further recognized and validated by the PinkVERIFY certification to the ITIL V3 standard. We see a great opportunity to extend our success into mid and large enterprise markets for North America given our robust feature set and total cost of ownership.”

SMART Service Desk, headquartered in Phoenix, AZ, is a vendor for ITIL Best Practice and ISO 20000 Standards Service Management (ITSM) and CRM Solutions for medium to large enterprises. IIT has Fortune 500 customers in the automotive, banking, consumer electronics, pharmaceutical, and transportation industries.
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